How to connect your account
Open the app

LaunchtheMILESappandgotoyouraccountsettings.

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Connect PAYBACK

TaponPAYBACKunder"Connect&manageaccounts".

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Confirm connection

AddyourPAYBACKnumberandtapon“Connect”.Done!

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Good to know about PAYBACK
Important details and security information

°Pointsblockingperiod

After your ride, you’ll earn °Points that will be on hold for 31 days. This pause allows time for any needed invoice adjustments. Once the 31 days are up, your °Points will be available to use for rewards, vouchers and other benefits.

PAYBACKTÜV-certifieddataprotection

PAYBACK is TÜV-certified for data protection and adheres to strict GDPR standards. They ensure personal data is kept secure and never sold or traded with advanced security measures and encryption. Membership can be canceled at any time.
Any questions?
You won’t earn PAYBACK °Points on payments made with wallet credit, Top Up, Gift credit, MILES Subscription, penalties for rule violations or contract breaches, or deductibles for insurance claims or damage settlements. More info here
Your PAYBACK °Points will be available for use 31 days after your ride. This waiting period allows for any necessary adjustments to your invoice. Please note that you need the latest version of the MILES app to collect your °Points. More info here
PAYBACK is TÜV-certified for data protection and follows strict GDPR standards. Your personal data is securely handled with advanced security measures and encryption, and it is never sold or traded. More info here
Yes, you can cancel your PAYBACK membership at any time, easily and without hassle.
If you enter your PAYBACK number incorrectly, neither you nor MILES will receive a notification. Make sure to double-check your PAYBACK number when connecting your account to make sure you receive your °Points. More info here