ALL COSTS IN A NUTSHELL
With MILES you pay for the kilometers driven, not the minutes.
SIGN-UP RATES
Signing up with our MILEShello5 rate is free and you get 5€ starter bonus on top! 😎
More discounted credits wanted? You can choose between three different sign up rates:
MILEShello5 5€ Starterbonus, zahle 0€.
MILEShello25 25€ Starterbonus, zahle nur 15€.
MILEShello100 100€ Starterbonus, zahle nur 50€.
DRIVING RATES
With MILES you pay for the kilometers driven, not the minutes.
For longer trips we have discounted daily rates. Rent your own MILES from 6 hours to 30 days.
All you need is the app! This is how you open and close the vehicle - without any keys!
S: VW Polo, Audi A1 M: Audi A3, VW Golf Variant
KM RATE
1km
0,89€
+1€/rent (Unlock Fee) Parking minute for 0,29€/min. Refuel incl.
DAILY RATES
6h & 75km
35€
1 day & 50km
35€
1 day & 100km
52€
All daily rates incl. 1€ unlock fee, fuel & parking minutes. Additional kilometers only 0,39€/km.
Find these and way more rates directly in the App ⟶
Vans (L)
L: VW T6, VW Crafter
KM RATE
1 km
1,19€
+1€/rent (Unlock Fee) Parking minute for 0,29€/min. Refuel incl.
DAILY RATES
6h & 75km
59€
1 day & 125km
99€
All daily rates incl. 1€ Unlock Fee, fuel & parking minutes. Additional kilometers only 0,39€/km.
PARKING & RESERVATION
Parking minutes
0,29€/min
The doors are automatically locked in parking mode. The vehicle is blocked for other users and only available for you.
The parking minutes are already included in our daily rates.
☝️ If you park outside the city where you started the rental, you have to take care of parking tickets etc. yourself. It is still 0,29€/parking minute.
Reservation
0,09€/min
The first 15 minutes are free of charge.
The reservation period can be extended at any time. You will only be charged for the time you actually need. ✌️
USER FEES
Unlock Fee
1€/ride
Effective once the vehicle is opened.
Rookie Fee
9€/month
Monthly fee.
You’re a rookie if you do not have your driver’s license for more than 12 months.
DAILY RATES
YOUR OWN MILES FOR A WHOLE DAY
Car already from 35€/day
1 day & 50km
35€
1 day & 100km
52€
1 day & 150km
69€
All daily rates incl. 1€ Unlock Fee, fuel & parking minutes. Additional kilometers only 0,39€/km.
MILES FOR SEVERAL DAYS
Book your own MILES from 6h to 30 days
2 days & 100km
65€
3 days & 150km
99€
3 days & 450km
209€
5 days & 250km
159€
7 days & 1050km
499€
10 days & 500km
309€
10 days & 1500km
699€
All daily rates incl. 1€ Unlock Fee, fuel & parking minutes. Additional kilometers only 0,39€/km.
All the advantages of our daily rates:
✅ Booking 24/7 - no pickup station ✅ No deposit ✅ Unlock Fee included (value 1€) ✅ Tank included (free fueling at Aral & Total) ✅ incl. parking minutes included (depending on the booked time) ✅ Parking outside of the business area (via parking mode)
You can find many more rates in the app!
SPECIAL RATES
Special rates: Your own MILES for 20€/day
Each special rate includes 30km/day and costs 20€/day. Available rental periods: 3-10 days.
Bookable now cars (S, M).
3 days & 90km
60€
5 days & 150km
100€
7 days & 210km
140€
10 days & 300km
200€
Unlock Fee, fuel & parking minutes included. Additional kilometers only 0,39€/km.
Our special rates are bookable until end of lockdown! Find more rates directly in the app! 👉
AIRPORT
AIRPORT BER / HAM
0€
Start rent & end rent without extra charge. Own MILES parking spots available – no parking ticket needed.
AIRPORT MUC / DUS / CGN
n/a
No parking or end rent possibility! These airports are not part of the business area.
More information can be found in our FAQs.
CREDIT
MILES offers credits, which are automatically used on the next trip. With the credit you can pay for trips & extended reservations.
Sign-up rate
5€
0€ registration + 5€ starting credit with the rate 'MILEShello5’
When you register you can choose between 3 different rates and get directly discounted credit!
Refueling
5€
If the fill level is below 25% at the start of your rental, you will receive a € 5 credit* as a thank you.
Friend referral
10€
Invite friends to MILES using your personal promo code. You will receive 10€ credit* on your MILES account – each of you!
*Credits for refuelling and friendship bonus are valid for 3 months. You can check the validity of your credits at any time in the wallet. Only rides and reservation can be paid with the credit.
TOP UPS
Drive longer, pay less: With our Top Ups you can save up to 15%.
MILES50
45€
10% saved: Drive for 50€, pay 45€.
MILES100
85€
15% saved: Drive for 100€, pay 85€.
☝️ 1€ Unlock Fee will be debited against the top up credit and will not be charged separately.
FEES & PENALTIES
Handling fees
Parking ticket
19,50€
The extra cost of the actual penalty will be forwarded to you.
Belated damage notification
30€
If vehicle damages have been shared after ending a ride, we charge a fee for special examination.
Vehicle towing
50€
The processing fee is charged plus the cost of the towing procedure. Additional costs will be charged in case of defiency of the vehicle due to towing.
Accident handling
100€
Accidents caused by customer.
Accident charges
Deductible (S/M vehicles)
350€
Deductible (L vehicles)
450€
Deductible Rookies
2000€
Other service fees
Penalty fee for partner areas
50€
Penalty fee for disregarding the use of the conditions of our area partners.
Reopening service for long-term rental
15€
Reopening of the long-term rental by our customer support (when customer requested it) after inadvertent termination by the customer.
No refuelling on long-term rentals
5€
At the end of the long-term rental (over 24h rent) the fuel level of the vehicle must be at least 50%. Otherwise we will charge you a fee of 5€.
Improper use
Use of the wrong gas station
15€
Free refueling is only possible at our partner gas stations Total and Aral.
Re-parking of vehicles
80€
The vehicle must be repatriated by a MILES employee due to customer negligence.
Service trip
100€
The vehicle must be approached by a MILES employee due to customer negligence.
Special cleaning
from 100€
Costs are based on expenses.
Smoking
from 100€
Costs are based on expenses.
Wrong refueling
150€
Additional costs for damages and towing services may apply.
Loss of fuel card
150€
Loss of vehicle key
200€
Additional costs for repairs (invoices provided by a third party) and deficiency of the vehicle may apply.
Aggressive driving behaviour
250€
Costs are based on expenses. Additional costs for damages and towing services may apply.
Parking outside the operating area
500€
The rent is ended by customer neglect outside the operating area. You can also find our operating areas in our FAQs.
Towing by a third party
n.A.
Costs are based on the invoice provided by the third party.
Abuse & criminal offense
Blocking a vehicle
from 25€
If the vehicle is only used to stay without moving it, it will be blocked. During the rental, the vehicle must be moved more than 1km within 10 minutes. In addition, there are additional costs (0.29 €/min). More information can be found in our terms and conditions.
Unauthorized trips abroad
up to 250€
Driving outside of Germany is prohibited. In case of neglection we charge an additional security deposit.
Contractual penalty
up to 250€
In case of neglection of our terms and conditions.
Passing login data/ unauthorized use
500€
Prosecution of criminal offenses
1000€
Additional fees may apply via respective service providers / authorities. The height is based on effort and deficiency of the vehicle.
Security deposit
up to 1000€
A security deposit will be kept until cases of misuse or criminal offenses are resolved.