ALL COSTS IN A NUTSHELL

Signing up with our MILEShello5 rate is free and you get 5€ starter bonus on top! 😎

More discounted credits wanted? You can choose between three different sign up rates:

MILEShello5 5€ Starterbonus, zahle 0€.

MILEShello25 25€ Starterbonus, zahle nur 15€.

MILEShello100 100€ Starterbonus, zahle nur 50€.

With MILES you pay for the kilometers driven, not the minutes.

For longer trips we have discounted daily rates. Rent your own MILES from 6 hours to 30 days.

S: VW Polo, Audi A1 E: VW ID.3 M: Audi A3, VW Golf Variant, Audi A4 Avant L: VW T6, VW Crafter, Mercedes Sprinter

Standard rate

km rate

+1€/rent (Unlock Fee) Parking minute for 0,29€/min. Fuel incl.

6h rates

6h & 75km (incl. fuel!)

All 6h rates incl. 1€ unlock fee, fuel & parking minutes. Additional kilometers S only 0.39€/km, additional kilometers E, M & L only 0.49€/km.

☝️ Find these and way more rates directly in the App ⟶

Daily rates

Discounted daily rates from 6h up to 30 days

All daily rates incl. 1€ unlock fee, fuel & parking minutes. Additional kilometers S only 0.39€/km, additional kilometers E, M & L only 0.49€/km.

☝️ Find these and way more rates directly in the App ⟶

The doors are automatically locked in parking mode. The vehicle is blocked for other users and only available for you.

The parking minutes are already included in our daily rates.

☝️ If you park outside the city where you started the rental, you have to take care of parking tickets etc. yourself. It is still 0,29€/parking minute.

The first 15 minutes are free of charge.

The reservation period can be extended at any time. You will only be charged for the time you actually need. ✌️

Maximum reservation period: 24 hours

Effective once the vehicle is opened.

Monthly fee.

You’re a rookie if you do not have your driver’s license for more than 12 months. The fee is only charged for the months in which you drive and is due with the first ride of the respective month.

Start rent & end rent without extra charge. Own MILES parking spots available – no parking ticket needed.

No parking or end rent possibility! These airports are not part of the business area.

More information can be found in our FAQs.

MILES offers credits, which are automatically used on the next trip. With the credit you can pay for trips & extended reservations.

0€ registration + 5€ starting credit with the rate 'MILEShello5’

When you register you can choose between 3 different rates and get directly discounted credit!

If the fill level is below 25% at the start of your rental, you will receive a € 5 credit* as a thank you. The credit does not apply to long-term rentals.

Invite friends to MILES using your personal promo code. You will receive 10€ credit* on your MILES account – each of you!

*You can check the validity of your credits at any time in the wallet. Only rides and reservation can be paid with the credit.

Drive longer, pay less: With our Top Ups you can save up to 15%.

10% saved: Drive for 50€, pay 45€.

15% saved: Drive for 100€, pay 85€.

☝️ 1€ Unlock Fee will be debited against the top up credit and will not be charged separately.

Handling fees

The extra cost of the actual penalty will be forwarded to you.

If vehicle damages have been shared after ending a ride, we charge a fee for special examination.

The processing fee is charged plus the cost of the towing procedure. Additional costs will be charged in case of defiency of the vehicle due to towing.

Accidents caused by customer.

Accident charges

Other service fees

Penalty fee for disregarding the use of the conditions of our area partners.

Reopening of the long-term rental by our customer support (when customer requested it) after inadvertent termination by the customer.

At the end of the long-term rental (from 24h) the fuel level of the vehicle must be at least 50%. Otherwise we will charge you a fee of 5€.

Improper use

Free refueling is only possible at our partner gas stations Total and Aral.

The vehicle must be repatriated by a MILES employee due to customer negligence.

The vehicle must be approached by a MILES employee due to customer negligence.

Costs are based on expenses.

Costs are based on expenses.

Additional costs for damages and towing services may apply.

Additional costs for repairs (invoices provided by a third party) and deficiency of the vehicle may apply.

Costs are based on expenses. Additional costs for damages and towing services may apply.

The rent is ended by customer neglect outside the operating area. You can also find our operating areas in our FAQs.

Costs are based on the invoice provided by the third party.

Abuse & criminal offense

If the vehicle is only used to stay without moving it, it will be blocked. During the rental, the vehicle must be moved more than 1km within 10 minutes. In addition, there are additional costs (0.29 €/min). More information can be found in our terms and conditions.

Driving outside of Germany is prohibited. In case of neglection we charge an additional security deposit.

In case of neglection of our terms and conditions.

Additional fees may apply via respective service providers / authorities. The height is based on effort and deficiency of the vehicle.

A security deposit will be kept until cases of misuse or criminal offenses are resolved.